Privacy Policy

Effective Date: 18/01/2026

Cullen’s Music (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Billing or payment information (if applicable)
Any information you voluntarily provide through contact forms, sign-ups, or purchases

Non-Personal Information

Browser type
Device information
IP address
Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

Provide and manage our services
Process transactions and payments
Respond to inquiries and customer support requests
Send updates, promotions, or service-related messages (you may opt out at any time)
Improve our website and offerings
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only with:

Trusted service providers (such as payment processors or email services)
Legal authorities if required by law

All third parties are expected to keep your information secure.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your experience, analyse usage, and improve functionality. You can disable cookies in your browser settings, though some features may not work properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure.

6. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Cullen’s Music collects necessary personal data from all individuals listed as students and guardians alike, this information is stored for the duration of your contract with us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Cullen’s Music

Email: patrickcullen@cullensmusic.com
Phone: +44 7398 903443